Though challenges can easily become opportunities for innovative action, fear and self-doubt often lead us into bad decision making. Meanwhile, self-preservation can lead us to inaction. So, what if we could train our minds to identify and take advantage of these opportunities in spite of our fear?
Enter the ‘crisitunity’ mindset: an approach to life that empowers you to adapt to new changes and spot possibilities amid challenges. Here, we’re sharing how you can leverage this mindset for enhanced success and fulfillment in both your professional and personal journey.
What Is a Crisitunity Mindset?
A crisitunity mindset empowers us to identify opportunities within crises. Because the range of potential opportunities expands or contracts according to the urgency or weight of each crisis, the most significant crises often yield the most abundant opportunities.
This crisitunity mindset shifts our thinking from reactive to proactive behavior, allowing us to envision positive outcomes and overpower negative thoughts. It transforms fear into courage, increasing our likelihood of achieving our desired results.
Moreover, sometimes a crisis presents us with challenges we might have otherwise avoided. Take, for instance, the departure of an important but underperforming employee. While many employers may initially perceive this departure as a crisis because of the immediate workload gap that emerges in their absence, this situation may also offer them an opportunity for an employee upgrade. The owner, who may have previously hesitated to address the employee’s performance issues may now choose to view the departure as an opportunity to improve the position and, consequently, the long-term prospects of the business.
Crises can also improve creative thinking and lead us to explore new ideas. By adopting this innovative approach, we also shed new light on potential outcomes that may surpass pre-crisis expectations. For example, when facing a crisis involving a defective product or poor service, a customer service agent can strengthen the customer-company relationship by turning the customer’s frustration into satisfaction. The agent might focus on attentively listening to and empathizing with the customer’s concerns, for example, and offer them an apology or gesture of goodwill, such as a refund or gift card. These actions can make the customer feel appreciated and help the agent form a lifelong customer relationship rooted in recognition and value.
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How to Rewire the Brain to Spot Crisitunities
Habitual thought patterns often lead us to reactive behaviors rather than mindful choices we can use to optimize outcomes. Shifting our thought patterns, while challenging, can unlock tremendous rewards.
Cultivate the habit of maintaining composure during crises. For instance, by transitioning from a ‘victim’ mentality to a ‘hero’ mentality you can train yourself to look for solutions instead of excuses. When a crisis emerges, ask yourself what underlying message or meaning you can extract from the experience. Is the crisis before you a blessing in disguise? How can you grow from it?
It’s worth noting that many people initially struggle to identify opportunities in crises. For instance, numerous investment opportunities have emerged after stock market crashes over the years. While a crash may lead many people in the finance industry into a sense of doom and gloom, historical data demonstrates the market’s consistent upward trajectory over time. Therefore, the crisitunity in such situations may be the chance to invest wisely.
The Bottom Line
Wherever there are obstacles, there are opportunities to grow. At minimum, crises provide us with an opportunity to learn new information and, when we’re not learning, we’re not growing. Crisitunity, however, is a practice; a choice more than it is a skill. It involves a repetitive decision to remain open to learning and growth. As we continue to flex the muscle of reframing our perspective, we reinforce the habit of positive thinking.
Need help establishing this mindset to grow in your career? Sign up for a complimentary coaching call today to find out how our coaches can best support you.